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IT Assistant

The IT assistant role is an introductory position which consists of assisting the IT Manager with related IT tasks and projects. This individual will need to be a technologist of many sorts. This person will be working with cutting edge technologies and applications on a day-to-day basis. They will be working closely with strategic planning and implementation of these technologies to help improve and stabilize infrastructure resources. This individual will also be expected to be proficient in the following categories:
Reporting - Performing routine infrastructure and cyber security audits. Experience in the following applications is a plus:
SonicOS (SonicWALL)
SolarWinds - Server & Application and Network Performance Monitor
Windows Server 2012 R2 Reporting
Hardware/Software Technician -Standard computer maintenance, PC builds and repairs. Maintenance and server hardware upgrades. Experience with the following OS is required:
Windows Server 2012 R2
Windows 7/8/10
MAC OSX
Linux (not required)
A+ certification is a plus. (hardware configurations & terminology)
Hardware terms to understand
CPU
RAM
SSD
HDD
NIC
CHIPSET
PSU
GPU
Network related issues - Diagnosing bandwidth issues, availability and overall network infrastructure.
Familiarity with SonicWALL firewalls is a plus
MUST know how to terminate RJ45
Networking terms to understand
DHCP
VPN
VLAN
SSL
SMTP
SNMP
DNS
IP
TCP
UDP
NAT
DMZ
Port Forward
Organization- Cleanliness of office supplies and equipment will be routine. Organization of data and company resources is also to be expected.
Surveillance Specialist -Will be working with surveillance cameras and surveillance applications. Familiarity with camera standards is a must.
IP
SD-SDI
HD-SDI
Familiarity with compression formats. AVI, MP4, H264
Familiarity with Frame Rates
Education:
High School Diploma or GED

Experience:
5 years minimum in Technology/IT related field

Certifications: (Not Required, but a plus)
CompTIA A+
CompTIA N+
CompTIA S+
MCP
MCSE
MCSA
MTA
CCNA
CSSA
CSSP
MUST BE A U.S. CITIZEN OR PERMANENT RESIDENT



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