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Access Service Coordinator

Company Name:
Martin Memorial Health Systems
Access Service Coordinator
Department: 259070 - Centralized Scheduling
Job Code: ADM
Schedule: Full Time
Shift: Day shift
Hours: 8 hr shift 40 hr week
Job Details:
Interviews patients to gather demographic and financial data. Establishes a patient record and medical record number if necessary. Provides information relative to Advanced Beneficiary Notices, Patient rights and benefit assignments. Is knowledgeable of compliance policies and requirements. Demonstrates the ability to solve problems/issues independently. Obtains certification and referrals from insurance companies as required. Analyze patient''s financial responsibilities and attempts to collect at time of service. Provides these services in a manner that consistently exceeds the expectations of the customers we serve. Maintain customer confidentiality at all times. To effectively fulfill the requirements of this position a candidate must be a high school graduate or equivalent, and have a minimum of two years experience in a healthcare/medical office environment. Should have two year degree (in healthcare field preferred) and minimum two years experience in the healthcare field (if degree is not in healthcare field). Must attend and successfully pass Health Information Management college courses designated for the position. Must successfully pass: MMHS Medical Terminology test, Customer Service, Medical Secretarial, and Data Entry tests. CHAA certified or will obtain certification within 6 months of hire. Must obtain passing (90% or better) score on Medicare Fraud & Abuse test during 90-day probationary period. Must maintain passing (80% or better) score on annual departmental Access competency assessment. Must score a minimum 35 wpm on typing test.

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