Automotive Service Adivsor
Treasure Coast Toyota of Stuart Treasure Coast Toyota of Stuart Stuart, FL Stuart, FL Full-time Full-time $60,000 - $125,000 a year $60,000 - $125,000 a year 21 hours ago 21 hours ago 21 hours ago Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Treasure Coast Toyota of Stuart, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.
We are looking for a strong, energetic, people-focused Service Advisor who will help us redefine the car-servicing experience.
Does this sound like you? Apply now! Responsibilities and Qualifications The Service Advisor is the face of the dealership for service customers.
It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements.
In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CXI (Customer Experience Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Experience Index (CXI) at or above Treasure Coast Toyota's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding of all customer, company and manufacturer information, as well as customer's vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Bilingual a plus Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge.
We are committed to helping you achieve these goals through our competitive benefits and perks program! Competitive weekly pay 401k plans available Health care - medical, dental and vision insurance plans Life Insurance, short and long-term disability plans available Employee discounts on service and cars Career Path tool to assist in career development Why Treasure Coast Toyota of Stuart? Our team at Treasure Coast Toyota of Stuart works together with one mission in mind - to provide our customers with the highest quality service available.
For over 10 years, Treasure Coast Toyota of Stuart has delivered quality products and services to the drivers of the Treasure Coast and surrounding areas.
We want you to feel like family because, after all, we are all a part of the same great Treasure Coast family.
Job Type:
Full-time Pay:
$60,000.
00 - $125,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a strong, energetic, people-focused Service Advisor who will help us redefine the car-servicing experience.
Does this sound like you? Apply now! Responsibilities and Qualifications The Service Advisor is the face of the dealership for service customers.
It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements.
In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CXI (Customer Experience Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Experience Index (CXI) at or above Treasure Coast Toyota's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding of all customer, company and manufacturer information, as well as customer's vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Bilingual a plus Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge.
We are committed to helping you achieve these goals through our competitive benefits and perks program! Competitive weekly pay 401k plans available Health care - medical, dental and vision insurance plans Life Insurance, short and long-term disability plans available Employee discounts on service and cars Career Path tool to assist in career development Why Treasure Coast Toyota of Stuart? Our team at Treasure Coast Toyota of Stuart works together with one mission in mind - to provide our customers with the highest quality service available.
For over 10 years, Treasure Coast Toyota of Stuart has delivered quality products and services to the drivers of the Treasure Coast and surrounding areas.
We want you to feel like family because, after all, we are all a part of the same great Treasure Coast family.
Job Type:
Full-time Pay:
$60,000.
00 - $125,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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